Field service is a good industry. However, with the evolving processes of modernization and digital, the sector is changing. New technologies, techniques and work tools are coming to the field. Increased changes will also affect the industry job market. Despite new jobs, the skill sets and experience requirements for various field service positions are also changing.
When
it comes to field service, it is impossible to forget the most important part:
the worker. A team of technicians, engineers and other specialists should be
well trained and prepared for every possible situation. Even at the same time,
workforce is one of the most important problems facing the industry. The
problem of farm workers is the aging of workers and the difficulties of applying
new systems and tools at work.
There
is still a lot of resistance to digital tools such as field service management
software and computer devices or other systems for planning business
operations. Teams are not adequately trained and therefore obstruct the sector.
As
a solution, many companies retain manual labor or completely abandon the
digitization process. Even if 52% of the farm service businesses rely on manual
labor, it cannot last that long. Market trends bring technologies such as
artificial intelligence, Internet of Things, and many more, which do not go
well with untrained talents.
If
you want to expand your field service team, knowing what to look for is
important. In this article, we will focus on field service engineers and their
role in the field service industry.
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