Technical support provides an opportunity to refine problem-solving skills and keep processes in mind. In a job interview for another position, take the time to emphasize these skills; it is especially helpful to base your answers on the stories of the “front lines” of technical support (not to mention, of course, those you have helped).
helpdesk
support technician salary
Last but not least, a technical support role is a great way
to build a personal network and build relationships. You can even find a mentor
who will guide you through the further steps of your career and possibly
support you with other leaders on your behalf. Just be sure to take the time to
build a serious relationship before “asking” for a work-related favor.
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