Tuesday, March 24, 2020

what is desktop support analyst description


Successful candidates should be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.
Extensive experience with desktop hardware, software applications, operating systems and network connectivity is required.
Although some employers are willing to substitute work experience for formal education.
Additional requirements may include professional certifications from entities such as HDI (Desktop Support Technician or Support Center Analyst), CompTIA or Microsoft (Microsoft Certified IT Professional or Microsoft Certified Systems Administrator).


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